At Sartorial Thrifts, we strive to provide a smooth and reliable shopping experience for all our customers. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive a confirmation email with your order details once the order has been successfully placed.

2. Shipping Methods & Delivery Time

  • We offer standard and express shipping options depending on your location.
  • Estimated delivery time:
    • Within Pakistan: 3–7 business days
    • International Orders: 7–21 business days (depending on destination and customs clearance)
  • Delivery times are estimates and may vary due to external factors such as courier delays, customs checks, or unforeseen circumstances.

3. Shipping Costs

  • Shipping charges are calculated at checkout based on order weight, delivery location, and selected shipping method.
  • Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your shipment using the provided tracking link.

5. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details at checkout.
  • Sartorial Thrifts will not be held responsible for orders shipped to an incorrect address provided by the customer.

6. Delayed or Lost Packages

  • While we make every effort to ensure timely delivery, Sartorial Thrifts is not liable for delays caused by courier services, customs, or natural events.
  • If your package is lost in transit, please contact us, and we will assist in resolving the issue with the courier.

7. International Shipping & Customs

  • International shipments may be subject to customs duties, taxes, or fees imposed by the destination country.
  • These charges are the responsibility of the customer.
  • Customs clearance procedures may cause additional delays beyond our control.

8. Contact Us

If you have any questions about your order or our Shipping Policy, please contact us:

Sartorial Thrifts
📞 Phone: +92 334 7156147
📧 Email: sartorialthrifts@gmail.com
🌐 Website: https://sartorialthrifts.com/